FAQ

What is Sharetizen?

Combining the word ‘Share’ and ‘Citizen’, Sharetizen facilitates peer-to-peer sharing of resources, assets and anything under the sun among the citizens in your city!

How does Sharetizen works?

You can either:
List your items and/or services to share them with others.
Look for things to borrow, filtering by types and locations.

How do I sign up?

Download on App Store and Google Play Store is available soon! Stay tuned!

How do I help the environment through Sharetizen?

By sharing resources instead of purchasing a brand new one, we are decreasing the production demand and the pollution that comes with it. At the same time, it cuts down our cost!

Why can I only share a few types of items? What if I have other things that I wish to share?

We are currently in our early phase of launch and will be rolling out more categories shortly. Let us know what interests you!

Can I receive the Sharetizen merchandise?

Of course! Join us as a Sharetizen ambassador and get a personalised introduction to the app as well as our Sharetizen merch, which we hope that you can share with the others!

What are the payment mode(s) available?

Sharetizen currently accepts Visa, Mastercard through Paypal or Stripe, PCI Level-1 payment gateway.

Sharetizen will not receive or stored any of your credit card information, assuring that, even in the case of security breach, your credit card details remain safe.

How do I put in and withdraw money from my Sharetizen wallet?

To top up eWallet or withdraw money from your account; go to setting> my eWallet > Withdraw.

For first time withdrawal, please furnish your bank details which you want us to credit to.

How long does it take to receive the withdrawal money?

We will transfer the money as soon as possible within 3 to 14 days depending on the volume.

Are my information secure on Sharetizen when I create an account?

Please kindly visit our Privacy Policy page for more information on this.